Arapahoe Libraries
FEBRUARY 2012
through
FEBRUARY 2020
12855 E Adam Aircraft Circle
Englewood, CO
Library Specialist
February 2014 - February 2020
Responsibilities
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provide reference and advisory services
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edit & resolve patron accounts
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perform monthly inventory counts
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create educational library displays
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provide technology assistance
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guide patrons through technology literacy & information literacy
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demonstrate equitable & compassionate service
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demonstrate effective communication & listening skills
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execute crisis management
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retrieve bookdrop contents
-
process library materials
-
sort and shelve library materials
-
organize library collection
Soft Skills
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adaptability
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creativity
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compassion
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collaboration
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curiosity
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equity & inclusivity
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patience
-
simplicity
Special Assignments
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Branch Communications Liaison 10/2015 - 02/2020
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RFID Impact Committee 08/2016 - 10/2017
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Assigned as a trainer for staff because of my enthusiasm for questions 2017 - 2020
-
Inclusivity Guild 01/2018 - 12/2019
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Shadowed by two library directors 10/2018
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Inclusive Displays Subcommittee 02/2019 - 12/2019
Technical Skills
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Demco Evanced
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Demco [spaces]
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Envisionware PC Reservation
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Lyngsoe Systems Sort Mate
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mk Solutions StaffStation
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PITS - Patron Incident Tracking System
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Sierra ILS
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SysAid Help Desk Software
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TBS MyPC
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TBS ScanEZ Scan Station
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TrackVia Workflow Management
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Tyler Cashiering POS
Computing
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Microsoft Office 365
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Microsoft Outlook
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Microsoft Publisher
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Microsoft Word
​
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Apple iPadOS
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Android
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Kindle OS
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Microsoft Windows
PERSONAL GROWTH
confronting social anxiety
I learned that my greatest fear was not people themselves, but not believing that I could help others. I challenged myself to think differently.
meeting multiple deadlines
At times I had responsibilities and deadlines with multiple departments and projects. I learned to be mindful of my impact on team-based work.
clarity in communication
Solving problems usually required contact with several departments at once. I learned be upfront with my needs and to speak with minimal flourish.
building relationships
Front-line library work is by nature very personal. Working in this position I built real friendships with my patrons and with my teammates.
Material Handler
January 2013 - February 2014
Responsibilities
-
retrieve bookdrop contents
-
process library materials
-
edit patron accounts
-
sort and shelve library materials
-
organize library collection
Special Assignments
-
Studio Installation Committee 10/2013 - 02/2014
Technical Skills
-
Demco Evanced
-
Envisionware PC Reservation
-
Millennium ILS
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Sierra ILS
-
SysAid Help Desk Software
Computing
-
Microsoft Outlook
-
Microsoft Publisher
-
Microsoft Word
​​
-
Android
-
Microsoft Windows
PERSONAL GROWTH
process improvement
Each day I challenged myself to improve my approach to procedure, eventually introducing my ideas to my team members.
conflict resolution
Friction between personalities was once common on the team. I learned to listen to my teammates when they felt undervalued or disrespected.
Material Attendant
February 2012 - January 2013
Responsibilities
-
retrieve outdoor bookdrop contents
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sort and shelve library materials
-
organize library collection
Special Assignments
-
Opening duties for the library
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Storytime - setup and takedown
Computing
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Microsoft Outlook
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Microsoft Word
-
Microsoft Windows
PERSONAL GROWTH
time management
To keep up with my constant rotation of tasks I learned to write my own daily schedule to stay on task and to be efficient with my work.
exceeding expectations
Once hired I recognized that I needed to stand out to keep my position with the library. I learned to ask for additional work as often as I could.